01Evidence-based design
02Systems mindset
03Experiments
04Collaboration
05Leadership
01 — Evidence-based design
Good decisions require good insights
My design comfort zone is relying on data, research, and rational insights over intuition. Throughout the design process, I focus on answering questions and informing decisions through design research, technical understanding, and strategic alignment.
Though formally trained in qualitative design, I've also increasingly embraced data-driven metrics for insights and concept validation. Whatever form the data takes, I strive to embed evidence into the process, minimizing uncertainty and ensuring we're building the right thing, the right way.
02 — Systems mindset
Consider the system holistically, not just its parts
Great design solutions don't exist in isolation; they're part of larger systems. To design effectively, we need to understand the full context—the people, their needs, and the environment in which they operate. This approach allows us to solve deeper problems and be more likely to find effective solutions.
I use tools like user journeys and service blueprints to map the interconnectedness of different parts of the system. By embracing systems thinking, I create cohesive, integrated experiences across physical and digital touchpoints—ensuring technology is enhancing user workflows rather than complicating them.
03 — Experiments
Prototype hypotheses
Designers have the unique ability to turn abstract ideas into tangible forms. By combining this drive to create with scientific methodology, we can break down complex problems into smaller parts and systematically investigate them. I love creating hypothesis-driven prototypes to uncover insights and refine solutions iteratively.
Hypothesis | What do we need to learn? What are our assumptions? |
Experiment | What's the simples prototype we can build to learn? How do we minimize noise and focus on what matters? |
Data | What type of data are we collecting? How are we synthesizing data? |
Insight | What did we learn? How does it inform design decisions? |
04 — Collaboration
Great design requires great collaboration
Design isn't just making things, but about making stuff happen. This means getting people together, aligning with cross-functional partners, and ensuring teams are on the same page about our goals. Design is collaboration.
Growing up in Denmark, I value flat hierarchies and shared ownership. I believe that the best outcomes come from diverse and cross-functional collaboration based on trust, open communication, and collective decision-making. Rather than relying on top-down directives, I focus on building consensus, ensuring decisions are well-informed and widely supported.
05 — Leadership
Making the team the rockstars
My leadership style is deeply shaped by my Nordic roots. I don't view management as about asserting control or being the central decision-maker. Instead, I see it as a facilitative role—creating a space of psychological safety and trust.
My goal is to clear the path and provide clarity, empowering my team to make decisions and confidently deliver their best work.